Withdrawal from the contract
The simplest way: reply to the e-mail with your voucher and say that you withdraw from the contract.
A voucher bought online can be returned without giving a reason within 14 days of payment, as long as it has not been used yet. We refund within 14 days by the same payment method, and the voucher stops being valid. Details: Terms (the binding version is the Polish Regulamin, §4).
You can also use the model form below and send it to [email protected].
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To: [COMPANY NAME, ADDRESS], [email protected]
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Voucher code: ……………………
- Order number (if you know it): ……………………
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.